Senior End User Solutions Engineer // IT Manager // Chief Coffee Consumer
Hi, I'm Logan.
The IT guy you can actually talk to.
I like technology, but I love the people behind it. For 10+ years I've gone from hands-on support to building IT services from scratch, always starting with the end-user experience.
By the numbers
10+years in IT, from Geek Squad to building IT departments
~150tickets a month, resolved by a team of two
200users on a help desk platform I helped build
Selected work
A few things I'm proud of
K18 · 2025–Present
Building K18's IT from the ground up
An internal IT environment built to scale, shared across sister brands, with two of us resolving ~150 tickets a month.
K18 · 2025–PresentZero-hassle remote device rollout
Rolled out to 100–200 users: fast, secure setup without a trip to the office.
Nature's Bakery · 2021–2025On-prem AD to Azure AD, without the chaos
A cloud identity platform with minimal disruption to anyone's day-to-day.
Great IT should feel seamless, secure, and human.
Building out IT for a growing team? I'd love to hear about it.